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    Contact Us

    Address:
    The Guildhall
    Frankwell Quay
    Shrewsbury
    SY3 8HQ
     
    Telephone:
    01743 281080
     
    email:

    Have Your Say

    Website - www.shrewsbury.gov.uk

    This website is the responsibility of ICT Services.
     
    We operate the infrastructure used by the web authors and editors throughout the council.
     
    We manage the overall structure of the site, and monitor adherence to standards in the materials placed on the site.
     
    We have developed connectivity to a number of our back-office systems, allowing them to be accessed through this website.
     
    Some of the systems available online are;
    • Planning - View planning application details, make a comment, or submit and pay for your own planning application.
    • Council Tax - Check your balance and pay online.
    • Shrewsbury Self Service - Use a range of online forms to report on a variety of issues from abandoned vehicles, to overflowing litter bins to an incorrect webpage.  Your reports feed directly into our customer services call management system (CRM system).
    • Payments - Pay parking fines, council tax, business rates or sundry debts using a credit or debit card.
    • Online Forums - Discuss topical issues affecting you and your community.
    • Local Alert - Receive email alerts of local information such as job vacancies and planning applications.
    • Business Directory - Find local businesses, or add your own business to the directory.
    • News - Read Council press releases, also news feeds from local and national sources.
    • Webcams - Monitor the river level of the Severn as well as the development of the New Entertainment Venue.
    • Shrop.NET - Create and manage your own free community website.
    Coming soon:
    • Wider range of Online Bookings
    For more information on this site, please contact webmaster@shrewsbury.gov.uk
     
    You can tell us about problems, or make suggestions for new features, on this site using our self service facility, choose one of the options below.

    Achievements

    In 2005 Shrewsbury and Atcham Borough Council's website  achieved the highest rating of 'Transactional' in the annual SOCITM Better Connected local authority website survey, joining an elite group of only 38 councils in the UK.

    The website was ranked in the top 20 of all 468 websites, and was also rated as one of the top 5 district council websites.

    In 2006, http://www.shrewsbury.gov.uk/ was again rated 'Transactional' and retained its position in the elite top 20 list.

    In the national 'Pendleton Survey' (December 2005), that assesses online provision of planning facilities, Shrewsbury and Atcham Borough Council website achieved the maximum score of 21 points out of 21, resulting in the council's provision of online planning services being rated as excellent by the Office of the Deputy Prime Minister.