Electronic Payments Information

Shrewsbury and Atcham Borough Council is located in Shrewsbury, UK.  This website (www.shrewsbury.gov.uk) provides online payment facilities for residents, businesses, and visitors to the borough of Shrewsbury and Atcham, and also for suppliers to the council.

Online payment facilities are provided for the payment of the following:

• Council Tax (more information on paying council tax)
• Non-Domestic Rates (more information on ndr)
• Housing Benefit Overpayment Invoice (more information on benefits)
• Debtors (services delivered by the council where an invoice has been raised)
• Car parking fines

The currency of all transactions taken through the online payments system is Pounds Sterling (£).

Contacts

If you experience any problems when using the online payments system please call 01743 281000

If you have a query about the service you are paying for, please contact the relevant department;

Council Tax Contacts

Housing Benefits Contacts

Non-Domestic Rates Contacts

Car Parking Contacts

If you have a query about an invoice sent by the council, please contact the central switchboard and ask to speak to the relevant department that has sent you the invoice.

Refunds

Refunds are not given except in cases of overpayment.  If you have not received a service that you have pre-paid for, you may also be entitled to a refund.

If you feel you are entitled to a refund, or you have any questions about refunds, please contact the relevant department for your query using the contact details above.